How to lodge a financial dispute

Jul 10, 2010 by admin

To lodge a financial dispute, you must first contact your nearest financial service provider. It is encouraged to contact the financial service provider under the consumer complaints department and discuss the issue. See if it can be resolved quickly.

Before considering the dispute, the financial service provider must have been given an opportunity to resolve the dispute with you directly. In most cases, the financial services provider has up to 45 days to respond to your complaint.

If the dispute remains unresolved after you have made a complaint to your financial service provider, you can lodge a dispute with any independent financial dispute’s consultant. For example, The Financial Ombudsman Service in Australia. You can even lodge a dispute through their online dispute registering services.